Frequently Asked Questions

What is Shilajit?

Shilajit is a natural substance found in the mountains, known for its rich fulvic acid content and mineral composition. It has been used in traditional medicine for centuries to support overall health and vitality.

How is your Shilajit sourced?

Our Shilajit is ethically harvested from high-altitude regions, ensuring the highest quality and purity without harming the environment.

What are the benefits of taking Shilajit?

Shilajit is believed to support a range of health benefits, including enhanced energy levels, improved cognitive function, increased mineral absorption, and better stress management.

How should I consume Shilajit?

Instructions for consuming Shilajit can vary depending on its form (e.g., resin, powder, capsule). Generally, a small amount is dissolved in water or another liquid and taken once or twice daily.

Are there any side effects of Shilajit?

Shilajit is considered safe for most people when consumed in recommended amounts. However, as with any supplement, it's important to consult with a healthcare provider before starting, especially if you have underlying health conditions or are taking other medications.

How can I place an order?

Orders can be placed directly through our website. Simply select the products you wish to purchase, add them to your cart, and follow the checkout process.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other digital wallets. All transactions are securely processed.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress online.

What is your return policy?

At Shilajit Global, our goal is to provide our customers with the highest quality products and services. We understand that sometimes things don't go as planned, and you may need to return your purchase. In such cases, we have a returns policy in place that adheres to Google policies.

Returns Policy: You have the option to return the product within 30 days of receiving it. To be eligible for a return, the product must be in its original condition and packaging, unopened, and with all seals intact. Please contact our customer service team via email at to initiate a return (must add RETURN & Order number in email title). Once we receive the returned product and confirm its original condition, we will issue a refund.

Exceptions: Please note that we do not accept returns for the following items:

  • Products with broken seals that may risk contamination and require disposal
  • Opened, used, or damaged products
  • Customized or personalized products
  • Gift cards

Additionally, we reserve the right to refuse any return request that does not comply with our policy, as this is a food supplement where hygiene and contamination factors are critical.

Thank you for choosing Shilajit Global, as your shopping destination. If you have any questions or concerns regarding our returns policy, please feel free to contact us.